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"Penelitian ini bertujuan untuk menganalisis pengaruh dari employer brand terhadap intensi voluntary turnover karyawan. Dalam penelitian ini, peneliti memasukkan variabel mediasi terduga yaitu komitmen organisasi dan kepuasan kerja. Untuk mengukur komponen-komponen employer brand, peneliti melakukan studi eksplorasi untuk mengkonfirmasi item-item yang sudah dikembangkan dalam employer brand attractiveness. Sampel dari penelitian ini berjumlah 100 responden yang merupakan karyawan tetap di suatu perusahaan asuransi jiwa. Hasil penelitian ini menunjukkan bahwa employer brand memiliki pengaruh terhadap intensi voluntary turnover, dan hubungan ini dimediasi secara parsial oleh komitmen organisasi. Sehingga untuk menjaga tingkat turnover di perusahaan, pihak manajemen perusahaan dapat mengembangkan strategi employer branding yang bisa meningkatkan komitmen organisasi untuk menjaga tingkat turnover tetap rendah.

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This study aimed to analyze the effect of the employer brand to voluntary turnover intentions. In this study, researcher propose mediating variables, namely job satisfaction and organizational commitment. To measure the components of employer brand, researchers conducted an exploratory study to confirm the items that have been developed in the employer brand attractiveness. The samples of research are 100 respondents who are permanent employees in an insurance company. The results of this study indicate that the employer brand has an influence on voluntary turnover intentions, and this relationship is partially mediated by organizational commitment. So that, to keep the turnover rate in the company, the management company can develop employer branding strategies that can improve an organization's commitment to keep the turnover rate low."

"Laporan magang ini membahas tentang evaluasi level 2 pada program pelatihan Sales dan RM&CA Enhancement yang diselenggarakan Bank XXX. Laporan ini bertujuan untuk mengetahui bagaimana pemahaman peserta terhadap materi pelatihan, terutama bagi peningkatan kompetensi karyawan. Laporan ini membandingkan hasil dari pretest dan posttest peserta dari kedua program pelatihan tersebut.Berdasarkan penelitian terbatas ini, program pelatihan RM&CA di tahun 2013 belum memenuhi standar kompetensi yang diharapkan, dapat terlihat dengan jelas dari hasil rendahnya learning gain yang diperoleh, dan terlebih pada persentase peserta kompeten yang hanya mencapai 39% secara rata-rata. Kondisi ini berbeda dengan program pelatihan Sales yang mampu mencapai 48% bagi rata-rata learning gain dan persentase peserta kompeten yang mencapai hingga 69%.Dapat disimpulkan bahwa, evaluasi pelatihan begitu penting untuk menilai keberhasilan program pelatihan di masa depan, dengan hal tersebut akan lebih baik bila manajemen Bank XXX mengambil pertimbangan dari hasil evaluasi pelatihan.

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This internship report discusses about level 2 evaluation in Training Program of Sales and RM&CA Enhancement held by XXX Bank. This report aims to know how the participants understand the training materials, especially for employees competency improvement. This report compares the result of pretest and posttest participants of both programs.

According to this study, the Training Program of RM&CA in the year of 2013 has not fulfilled the competency standard, it can be seen clearly from the low results of learning gain, moreover the competency of the participants is also quite low at 39% of average. This condition differs from the Sales Training Program which achieves 48% of learning gain and the percentage of participant competent reaches up to 69%.

In conclusion, the training evaluation is important to evaluate the success of a training program an in the future, it would be better that Management of Bank XXX takes consideration of the training evaluation result."

"This research aims to study the intentions of students in entrepreneurship by using the theory ofplanned behavior of Fishbein and Ajzein. This study was conducted in six state universities in Indonesia,namely University A in Northern Sumatra, University B in Western Sumatra, University Cin Jakarta, University D in Yogyakarta, University E in Eastern Java and University F in SouthernSulawesi with total sample of 600 final year students. Data were analyzed using descriptive and inferentialstatistics using SPSS 11.5 and structural equation models using LISREL software to test themodels. The result shows that the theory of planned behavior is proven significant to predict students’entrepreneurial intention simultaneously in those six universities, whereas subjective normwas the strongest variable in the modeling. However, significant differences were found betweenresults from each university, when analyzed separately. The model has different partial impact ineach university, whereas the model only worked significantly in University D and F. Meanwhile, inUniversity A, B and E some variables do not significantly influenced entrepreneurial intention andfor University C, we believe that there are other variables that may explain the students’ entrepreneurialintention in University C since the model proved insignificantly to predict their entrepreneurialintention."

"Tesis ini meneliti efek mediasi dari workplace spirituality dan well-being at work dalam hubungan antara work overload dan intention to stay. Penelitian dilakukan pada 550 orang guru milenial yang bekerja di Sekolah Islam Terpadu di Indonesia. Kuesioner diberikan secara daring kepada responden, yang dipilih melalui metode purposive sampling. Studi ini menguji model teoretis yang menghubungkan work overload, workplace spirituality, well-being at work, dan intention to stay, khususnya pada guru milenial. Pemodelan persamaan struktural (SEM) kemudian dilakukan untuk menguji hipotesis, yang menunjukkan bahwa workplace spirituality dan well-being at work terbukti memediasi hubungan antara work overload dan intention to stay. Temuan ini membuktikan bagaimana pengalaman guru terkait spiritualitas dan kesejahteraan di tempat kerja memiliki pengaruh positif yang signifikan terhadap niat mereka untuk tinggal. Meskipun demikian, terdapat kemungkinan munculnya bias karena penggunaan data laporan sendiri dari responden. Batasan lainnya adalah penelitian yang bersifat cross-sectional, sehingga memungkinkan adanya sejumlah efek yang luput dari pengamatan. Penelitian ini menguraikan implikasi dari pengalaman spiritualitas dan kesejahteraan mereka di tempat kerja dalam konteks keinginan untuk tetap tinggal di organisasi, dan pada akhirnya berusaha untuk mengisi celah dalam literatur ilmu pengetahuan yang ada.

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This thesis examines the mediating effects of workplace spirituality and well-being at work in the relationship between work overload and intention to stay. The research was conducted on 550 millennial teachers who work in private Islamic schools in Indonesia. Online questionnaires were given to respondents, who were selected through purposive sampling method. This study examines a theoretical model that connects work overload, workplace spirituality, well-being at work, and intention to stay, especially in the context of millennial teachers. Structural Equation Modeling (SEM) is then carried out to test the hypothesis, in which workplace spirituality and well-being at work have been shown to mediate the relationship between work overload and intention to stay. These findings suggest that teachers' experiences of workplace spirituality and well-being at work have a significant positive effect on their intention to stay. Nonetheless, the results of this study may lead to bias due to the use of respondents' self-reported data. Another potential limitation is the cross-sectional nature of the data, which does not control for unobserved effects. This study outlines the implications of experiences of spirituality and their well-being at work in the context of a desire to remain in organizations, and ultimately seeks to fill gaps in the existing scientific literature."

"Penelitian dilakukan untuk mengetahui pengaruh transformational leadership dan workplace spirituality sebagai faktor pendorong organizational citizenship behavior melalui mediasi work engagement dan affective commitment pada pegawai di bidang pelayanan publik. Responden penelitian adalah pegawai pada Kantor Pengawasan dan Pelayanan Bea dan Cukai Tipe Madya Pabean A Bogor yang menjalankan tugas di bidang kepabeanan dan cukai di kota Bogor. Total responden dalam penelitian ini berjumlah 153 orang dan structural equation modelling digunakan sebagai metode analisis data. Hasil penelitian menunjukkan bahwa transformational leadership berpengaruh positif terhadap organizational citizenship behavior, sementara itu workplace spirituality berpengaruh positif terhadap organizational citizenship behavior dengan mediasi work engagement dan affective commitment.

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The study aims to determine the impact of transformational leadership and workplace spirituality as antecedant of organizational citizenship behavior through mediation of work engagement and affective commitment on employees in the field of public service. Research respondents were employees at the Medium Customs and Excise Office type A Bogor. Total respondents in this study were 153 people and structural equation modeling was used as a data analysis method. The results showed that transformational leadership had a positive effect on organizational citizenship behavior, while workplace spirituality had a positive effect on organizational citizenship behavior by being mediated by work engagement and affective commitment."

"ABSTRACTSkripsi ini bertujuan untuk mengetahui pengaruh kepemimpinan beretika dan iklim kerja etis terhadap perilaku etis pegawai negeri sipil yang bekerja di instansi pemerintahan. Subjek penelitian menggunakan 205 orang pegawai negeri sipil dari beberapa instansi. Data dikumpulkan menggunakan kuesioner dan diolah menggunakan analisis regresi berganda dengan SPSS 20 untuk menguji pengaruh antar variabel dan juga efek mediasi dari iklim kerja beretika. Dari hasil penelitian diketahui bahwa adanya kepemimpinan yang beretika memiliki pengaruh positif terhadap perilaku etis dari pegawai, sementara iklim kerja yang beretika memediasi secara parsial pengaruh antara kepemimpinan beretika dan perilaku etis karyawan.

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ABSTRACTThis research focused on the effect of ethical leadership and ethical climate on ethical behavior for government employees context. This study employed quantitative method using surveys to 205 civil servants working at several government institutions. Multiple regression analysis was used to analyze the data using SPSS 20 and  the mediation effect of ethical climate on the relationship between ethical leadership and ethical behavior. This study found that ethical leadership positively related to ethical behavior and the effect of ethical leadership and ethical behavior was partially mediated by ethical climate."

"Organisasi layanan publik dituntut untuk memberikan layanan terbaik kepada masyarakat. Tingkat kepuasan pelanggan telah menjadi salah satu indikator penting bagi keberhasilan organisasi. Dalam organisasi layanan publik di mana layanan adalah produk yang ditawarkan, interaksi antara penyedia layanan dan pelanggan menjadi titik penting dalam proses memenuhi kebutuhan pelanggan. Kemampuan organisasi untuk menjalankan praktik manajemen sumber daya manusia yang dapat menciptakan perilaku layanan yang diharapkan, sangat penting dalam strategi organisasi untuk mencapai tujuan organisasi. Penelitian ini menguji pengaruh human resource management practices terhadap service behaviors melalui work engagement. Penelitian ini juga menguji peran moderasi dari HRM system strength dan public service motivation terhadap hubungan antara human resource management practices dan work engagement. Penelitian ini menggunakan survei sebagai metode pengumpulan data dan melibatkan 282 responden dari BPJS Kesehatan. Menggunakan smartPLS 3.0 sebagai perangkat lunak analisis data, peneliti menemukan bahwa terdapat pengaruh signifikan antara human resource management practices terhadap work engagement, dan  juga menemukan peran mediasi work engagement terhadap hubungan antara human resource management practices dengan in-role performance dan organizational citizenship behavior. Namun, tidak ada efek moderasi signifikan yang ditemukan dalam penelitian ini.

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Public service organizations are required to provide the best service to the community. The level of customer satisfaction has become one of the important indicators for the success of the organization. In public service organizations where services are the products offered, the interaction between service providers and customers becomes an important point in the process of meeting customer needs. The ability of the organization to run human resource management practices that can create expected service behaviors is very important to the organization’s strategy to achieve its organizational goals. This study examined the impact of human resource management practices to the service oriented behaviors through work engagement. The study also tested the moderating role of HR system strength and public service motivation between human resource management practices and work engagement. This research employed surveys as the data collection method and involved 282 respondents from BPJS Kesehatan. Using smartPLS 3.0 as the data analysis software, the researcher found that there was a significant impact of human resource management practices to work engagement, and also found the role of mediating work engagement on the relationship between human resource management practices with in-role performance and organizational citizenship behavior. However, there was no significant moderating effect found in this study."

"Penelitian ini bertujuan untuk memahami pengaruh manajemen keberagaman terhadap Organizational Citizenship Behavior (OCB) dengan mempertimbangkan juga pengaruh mediasi inklusi organisasi, komitmen afektif, dan keterikatan pekerjaan. Data untuk penelitian kuantitatif ini dikumpulkan dengan menggunakan kuesioner dari 263 pegawai perusahaan FMCG di wilayah Indonesia yang memiliki masa kerja minimal setahun. Pengolahan data yang dilakukan dengan metode Structural Equation Modelling menunjukkan bahwa manajemen keberagaman tidak memiliki pengaruh langsung terhadap OCB. Hubungan kausalitas manajemen keberagaman terhadap OCB dimediasi penuh oleh inklusi organisasi dan keterikatan pekerjaan. Sementara itu, komitmen afektif tidak terbukti menjadi mediator dalam hubungan pengaruh manajemen keberagaman terhadap OCB. Penelitian ini menunjukkan pentingnya implementasi manajemen keberagaman di dalam perusahaan sekaligus mengungkapkan tindakan untuk meningkatkan OCB pegawai.

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This study aims to understand the effect of diversity management on Organizational Citizenship Behavior (OCB), taking into account the mediating role of organizational inclusion, affective commitment, and work engagement. The data for this quantitative study were collected using questionnaire from 263 employees who have worked for at least one year in FMCG company operating in Indonesia. The data analyzed in Structural Equation Modelling showed that diversity management had no direct effect on OCB. The result also indicated that the causal relationship between diversity management and OCB was fully mediated by organizational inclusion and work engagement. However, affective commitment was not proven to be a mediator in the causal relationship of diversity management on OCB. This study reveals the importance of diversity management implementation within a company as well as courses of action to boost OCB of the employees."

"Skripsi ini bertujuan untuk mengetahui pengaruh stress peran dan kepuasan kerja terhadap komitmen organisasi perawat di RS Sulianti Saroso. Ambiguitas peran, konflik peran dan kelebihan peran adalah indikator stress peran, sementara internal dan eksternal menjadi indikator kepuasan kerja. Subjek penelitian menggunakan 120 orang perawat. Penelitian ini dilakukan menggunakan 2 tahap penelitian yaitu tahap penelitian ekploratori dengan menyediakan presentasi terlebih dahulu di Instalasi Penelitian RSPI Sulianti Saroso yang menjadi subjek penelitian dan tahap survei menggunakan kuesioner. Data diolah menggunakan analisis regresi berganda. Dari hasil penelitian diketahui bahwa kepuasan kerja memiliki pengaruh positif terhadap komitmen organisasi, sementara stress peran memiliki pengaruh negatif terhadap komitmen organisasi.

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The motivation for this study was to investigate how role stress and job satisfaction among nurses could affect their organizational commitment. Role stressors (role ambiguity, role conflict and role overload) is used as indicator for role stress and internal job satisfaction (internal and external factors) is used to indicate the job satisfaction. Subject of this study were 120 nurses. The research consists of two stages of research, which is exploratory qualitative research by provide presentation overview of this study to Research Installation of RSPI Sulianti Saroso as research subject, and quantitative surveys using questionnaires processed by using multiple regression analysis. In this study, it was revealed that the effect of job satisfaction is positive to organizational commitment and the effect of role stress is negative to organizational commitment."

"ABSTRAKPenelitian ini bertujuan untuk melihat persepsi pemuda mengenai lingkungan jasa (servicescape dan human service), kualitas makanan, harga, kepuasan dan loyalitas pemuda. Tujuan dari penelitian ini untuk mengetahui perbedaan persepsi dan menganalisis hal-hal yang menyebabkan perbedaan persepsi pada variabel servicescape, human service, kualitas makanan, harga, kepuasan dan loyalitas pada 3 (tiga) jenis restoran yaitu fine dining, food court dan fast food. Dalam penelitian ini peneliti menggunakan tes non-parametrik dengan metode uji Kruskal-Wallis. Hasil dari penelitian ini adalah terdapat perbedaan yang signifikan hasil rata-rata skor persepsi terhadap kondisi keenam variabel tersebut pada 3 (tiga) restoran yang berbeda, di mana fine dining selalu memiliki skor yang lebih tinggi.

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ABSTRACTThis study aims to look at the perception of service environment (servicescape and human service), food quality, price, youth satisfaction and loyalty. The purpose of this study was to determine differences in perceptions and analyze the things that lead to different perceptions variables of servicescape , human service, food quality, price, youth satisfaction and loyalty in 3 (three) types of the restaurants, for example fine dining restaurants, food courts and fast food. In this study the researchers used a non-parametric test with Kruskal-Wallis test method. The results of this study are significant differences about the average score of perception of the condition of the six variables in the 3 (three) different types of restaurants, where fine dining has always had a higher score."