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"Program reformasi birokrasi merupakan sebuah upaya perubahan menuju profil birokrasi yang diharapkan. Salah satu program pendukung reformasi birokrasi adalah manajemen pengetahuan. Kementerian Perindustrian (Kemenperin) sebagai penggerak dan pembina industri nasional perlu melakukan perubahan dan perbaikan birokrasi sehingga dapat meningkatkan kemampuan sektor industri dalam menghadapi persaingan global. Seiring dengan upayanya melaksanakan reformasi birokrasi, Kemenperin memiliki inisiatif pelaksanaan manajemen pengetahuan, namun belum memiliki strategi manajemen pengetahuan yang komprehensif. Fokus Kemenperin ada pada peningkatan kualitas pelayanan publik yang salah satunya didukung oleh pembangunan e-government. Proses pengembangan e-government melibatkan berbagai pengetahuan yang tersebar di berbagai lokasi, baik di dalam maupun di luar organisasi. Penelitian ini berusaha merumuskan strategi manajemen pengetahuan dengan fokus pada target pengembangan e-government dalam rangka reformasi birokrasi. Perumusan strategi dilakukan dengan menggunakan kerangka kerja strategi pengetahuan Zack. Strategi yang dirumuskan antara lain: Kemenperin perlu melakukan dokumentasi pengalaman-pengalaman kerja ke dalam bentuk tertulis; Kemenperin perlu meningkatkan kesadaran pegawai untuk berbagi pengetahuan; Kemenperin perlu meningkatkan koordinasi dan kerjasama dalam rangka pengelolaan pengetahuan, baik antar unit kerja internal maupun dengan pihak eksternal; Kemenperin perlu memfasilitasi media penyimpanan dan pembagian pengetahuan berbasis TI yang dapat dijangkau dengan mudah oleh seluruh pegawai Kemenperin; dan Kemenperin perlu membangun komitmen manajemen dalam mendukung pelaksanaan manajemen pengetahuan.

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Bureaucratic reform is an efforts to change towards the expected bureaucratic. Knowledge management is one of supporting program in bureaucratic reform. Ministry of Industry (Kemenperin) as a national industry movers and builders need to make bureaucracy changes and improvements to increase the ability of the industry towards global competition. Along with its efforts to carry out the bureaucratic reform, the Ministry of Industry has the knowledge management initiatives, but do not have a comprehensive knowledge management strategy yet. Ministry of Industry’s focus is improving the quality of public services, one of which is supported by the development of e-government. The development process of e-government involves a wide range of knowledge in the various locations, both inside and outside the organization.

This study seeks to formulate the knowledge management strategy with a focus on the development of e-government targets in order to reform the bureaucracy. Formulation of strategies use Zack’s knowledge strategy framework. Strategies are formulated as follows: Ministry of Industry need to document work experiences into written form; Ministry of Industry need to increase the awareness of employees to share knowledge; Ministry of Industry need to improve coordination and cooperation on managing knowledge, both with internal and external parties; Ministry of Industry need to facilitate the IT-based storage and distribution of knowledge that can be reached easily by all employees of the Ministry of Industry, and Ministry of Industry should establish management commitment to support the implementation of knowledge management."

"The challenges facing an independent East Timor are particularly acute. It is not only one of the poorest nations on earth but the terrible events of 1999 have also destroyed much of the country's buildings and infrastructure, as well as the nation's bureaucratic and commercial capacity. The decisions and the policy framework adopted in the early years by the leaders of this new nation will be critical.This book is an original work written by experts and well-known specialists in the field. It assembles all the latest information about the economy, assesses future policy options, and draws on lessons of international experience for this new nation. It is perhaps the only book about East Timor with this coverage and will be invaluable to those who are interested in developments in the region."

"Adanya tuntutan perkembangan globalisasi, dinamika intemal dan perubahan kondisi makro di Indonesia menyebabkan Direktorat Jenderal Bea dan Cukai (DJBC) melakukan reformasi birokrasi untuk memperbaiki kinerjanya. Selain itu, pemerintah juga sering dihubungkan dengan pelayanan elit-belit dan tiBalanced Scorecard (BSC) sebagai sistem pengukuran kineja yangbaru. Tesis ini bertujuan mengevaluasi implementasi BSC di DJBC dan untuk melihat tingkat pemahaman dan kesiapan pegawai dalam sistem BSC. Hasil penelitian menyarankan perbaikan peta strategi, implementasi BSC yang telah berjalan dan mengidentifikasi komponen yang dapat dijadikan dasar untuk menentukan kebijakan dalam meningkatkan pemahaman pegawai

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The demand of globalization growth, internal dynamie and the onesia macoeconomic condition forced Directorate Generale Cu Excise to implement bureaucratic reformation to enhance performance. Beside that, government institution is usually known with its bureaucratic services,

complicated and untransparent. To change this negative image, Directorate Generale has been pointed by Indonesia govemment as a pionecer to do those burcaucratic reformation. In this programme, the translation of vision into strategy map is done and arranged into Key Performance Indicators (KPI) and Scorecard (BSC) is used as a new performance measurement system. The purpose of this thesis is to evaluate BSC's implementation in Directorate Generale Customs and Excise and to identify employee's level of understanding and ess BSC system. The result of this research suggest the impact strategy map, BSC implementation and identify some priorities components that can be taken to make policies to improve employee's level of understanding."

"This paper discusses the current government bureaucratic problems in Indonesia that are multi-dimensional and protracted as a vicious circle. Government bureaucracy reform efforts in Indonesia will not be successful if they are still carried out in linear mindset that does not address the root of the problem. This paper also discusses how systemic and dynamic approaches to good governance can create the leverage to get rid of vicious circle in innovative ways. The result is in order to solve this complex and dynamic problem we need more comprehensive strategies which include four major areas, that is, political leadership, public policy harmonization (including rules and regulations), the application of merit system in all government agencies, and anti corruption movement.

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Penelitian ini membahas masalah birokrasi pemerintah di Indonesia, yang multi-dimensi dan berlarut-larut sebagai lingkaran setan, dan membahas bagaimana pendekatan sistemik dan dinamis untuk tata kelola yang baik dapat menciptakan memanfaatkan untuk keluar dari lingkaran setan dan kemerosotan dengan cara-cara yang inovatif. Penelitian ini menggunakan pendekatan kuantitatif. Hasil dari penelitian ini, untuk menyelesaikan permasalahan yang dinamis dan kompleks diperlukan strategi komprehensif yang terdiri dari empat area yaitu, kepemimpinan politik, harmonisasi kebijakan publik (termasuk rules dan regulation), penggunaan merit sistem di instansi pemerintahan, dan bebas dari korupsi."

"ABSTRAKSejalan dengan berkembangnya masyarakat informasi dan masyarakat berpengetahuan, maka organisasi akan memerlukan lebih banyak pekerja yang berpengetahuan. Reformasi Birokrasi menjadi sebuah keharusan bagi seluruh Kementerian/ Lembaga serta Pemerintah Daerah tak terkecuali bagi Kementerian Ketenagakerjaan sebagai leading sector pembangunan tenaga kerja di Indonesia. Penelitian ini menggunakan paradigma kualitatif dan pengumpulan data melalui wawancara serta dokumen. Hasil penelitian menunjukkan bahwa proses knowledge creation melalui SECI belum sepenuhnya terjadi karena lebih didominasi oleh pengetahuan eksplisit dan lebih dominan pada tahap kombinasi serta terkendala pada pemahaman visi dan belum adanya database. Saran yang diberikan yaitu perlu dibentuk community of practice dan learning by doing, komunikasi visi dan misi serta database diklat.

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ABSTRACTIn line with the development of information society and knowledge society, the organization will need more knowledgeable workers. Bureaucratic Reform becomes a must for all Ministries Institutions and Local Government is no exception for the Ministry of Manpower Kemnaker as the leading sector of labor development in Indonesia. This study uses qualitative paradigm and data collection through interviews and documents. Informants in this study include druktural officials, widyaiswara and staff at Pusdiklat.The result of the research shows that the process of knowledge creation through SECI has not fully happened because more dominated by explicit knowledge and more dominant in combination stage and lack of vision and lack of databases. This research concludes the need to establish community of practice to encourage the exchange of knowledge, need learning by doing, the need for vision and mission communication and database of education and training."

"Agenda penting reformasi birokrasi dalam good governance belum terwujud secara konferehensif. Pembangunan Zona Integritas menuju WBK/WBBM merupakan salah satu cara percepatannya. TNI AD menerbitkan Juknis Kasad Nomor Kep/877/XII/2021 sebagai pedoman pembangunan ZI bagi kesatuan jajarannya. Implementasi kebijakan tersebut belum optimal termasuk didalamnya Rindam XIV/Hasanuddin sebagai Satker bidang pendidikan. Oleh karena itu, penelitian ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi implementasi kebijakan Kasad tentang pembangunan Zona Integritas di lingkungan TNI AD. Kegiatan penelitian ini menggunakan pendekatan post-positivism sehingga untuk pengambilan data menggunakan metode wawancara, studi pustaka dan studi dokumen. Faktor yang mempengaruhi implementasi pembangunan ZI di Rindam XIV/Hasanuddin menggambarkan komunikasi efektif belum berjalan; sumber daya belum optimal; disposisi implementator memenuhi kriteria; dan struktur birokrasi yang ideal.Hasil penelitian didapatkan bahwa dari keempat faktor yang mempengaruhi yaitu faktor komunikasi dan sumber daya di Rindam XIV/Hasanuddin memiliki kelemahan paling dominan meskipun dua faktor lainnya tidak dapat diabaikan karena masih memiliki kelemahan secara minor. Sehingga, disarankan kepada instansi terkait agar mengoptimalkan efektifitas komunikasi dan meningkatkan alokasi sumber daya, serta pada peneliti lain agar melakukan penelitian untuk mengetahui pengaruh pengembangan ZI terhadap percepatan RB dan penelitian terkait langkah pemecahan masalah impelementasi Junis Kasad tahun 2021.

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The important agenda for bureaucratic reform in good governance has not yet been realized in a comprehensive manner. The construction of an Integrity Zone towards WBK/WBBM is one way to accelerate it. The TNI AD issued Kasad Technical Guidelines Number Kep/877/XII/2021 as a guideline for developing ZI for its ranks. The implementation of this policy has not been optimal, including Rindam XIV/Hasanuddin as the Working Unit for education. Therefore, this research aims to analyze the factors that influence the implementation of Kasad's policy regarding the development of Integrity Zones within the Indonesian Army. This research activity uses a post-positivism approach so that data collection uses interview methods, literature study and document study. Factors influencing the implementation of ZI development in Rindam XIV/Hasanuddin illustrate that effective communication has not yet been implemented; resources are not optimal; the implementer's disposition meets the criteria; and an ideal bureaucratic structure.

The research results showed that of the four influencing factors, namely communication and resource factors, Rindam XIV/Hasanuddin had the most dominant weaknesses, although the other two factors could not be ignored because they still had minor weaknesses. So, it is recommended to relevant agencies to optimize communication effectiveness and increase resource allocation, as well as to other researchers to conduct research to determine the effect of ZI development on accelerating RB and research related to problem solving steps for the implementation of Junis Kasad in 2021."