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"Penelitian ini bertujuan untuk menganalisis penerapan whistleblowing system yang dilakukan oleh Kementerian Keuangan. Whistleblowing System merupakan salah satu alat deteksi yang dapat mengungkap tindakan kecurangan di Kementerian Keuangan. Penelitian ini berfokus pada penerapan whistleblowing system yang dimiliki oleh Kementerian Keuangan serta bagaimana peranan whistleblowing system tersebut sebagai bagian dari pelaksanaan pengendalian intern serta sebagai upaya untuk mewujudkan good public governance di Kementerian Keuangan. Penerapan whistleblowing system di Kementerian Keuangan telah memenuhi unsur-unsur pedoman whistleblowing system serta asas-asas good public governance.

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This study aims to analyze the implementation of a whistleblowing system ini the Ministry of Finance. The Whistleblowing System is one of the tools that can detect frauds at the Ministry of Finance. This study focussion on the whistleblowing system held by the Ministry of Finance and how is the role of whistleblowing system as part of internal control and also as an implementation of good public governance in the Ministry of Finance. The implementation of whistleblowing system in the Ministry of Finance has fulfilled the elements of the whistleblowing system guidelines as well as the principles of good public governance."

"Skripsi ini menganalisis implementasi aplikasi whistleblowing system di Kementerian Keuangan dalam kaitannya dengan upaya penerapan good public governance di Kementerian Keuangan. Penelitian ini adalah penelitian kualitatif dengan desain deskriptif. Hasil penelitian menunjukkan masih perlu ditingkatkan kegiatan sosialisasi secara intensif, perlunya penambahan jumlah helpdesk dan auditor di Inspektorat Bidang Investigasi, diperlukannya pemisahan fungsi perlindungan pelapor dan investigasi, serta perlunya evaluasi oleh pihak independen untuk memungkinkan perbaikan dan penyempurnaan Whistleblowing System.

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The aim of this study is to analyze the application of Whistleblowing System at Ministry of Finance as a part of implementation of good public governance at the Ministry of Finance. The purpose of this study is to understand how Ministry of Finance manages and uses the tips, complaints, and informations from whistleblowers, and how they follow up these informations, then being analyzed by comparing with the theories related. This analyze will help the Ministry of Finance to identify changes and improvements that should be made to increase the performance of Whistleblowing System. This research is qualitative descriptive interpretative. The data were collected by means of deep interview. The author suggests that Ministry of Finance should do a massive socialization of this system, add more staffs in helpdesk and auditor position, segregate function of whistleblower protection and audit, and evaluate Whistleblowing System by using an independent evaluator in order to increase the performance of this system."

"Skripsi ini membahas tentang evaluasi penerapan Whistleblowing System (WBS) dalam mendorong implementasi Good Public Governance (GPG) di Kementerian Koordinator Bidang Perekonomian (Kemenko Perekonomian). Penelitian ini menggunakan Pedoman Sistem Pelaporan Pelanggaran (PSPP) serta Pedoman Umum Governansi Sektor Publik Indonesia (PUGSPI) yang diterbitkan oleh KNKG sebagai kerangka evaluasi. Metode yang digunakan dalam penelitian ini adalah metode kualitatif dengan pendekatan studi kasus. Data diperoleh melalui studi dokumentasi dan wawancara. Hasil penelitian menunjukan bahwa implementasi WBS di Kemenko Perekonomian dari beberapa aspek belum sepenuhnya sesuai PSPP. Aspek perawatan menjadi aspek yang implementasinya paling rendah, dibandingkan kedua aspek lainnya. Namun demikian, penelitian ini juga menunjukkan hasil implementasi WBS memberikan dampak positif bagi upaya tercapainya GPG di Kemenko Perekonomian sesuai kerangka PUGSPI. Untuk lebih meningkatkan efektivitas penerapan WBS dalam mendorong GPG, penelitian ini merekomendasikan agar Kemenko Perekonomian melakukan benchmarking sistem WBS ke Kementerian/Lembaga lain, menunjuk pegawai yang kompeten dalam mengelola WBS, melakukan sosialisasi rutin mengenai WBS, meningkatkan kewenangan unit pengelola WBS dan melakukan pelatihan pengelolaan laporan WBS secara berkala. Keterbatasan dalam penelitian ini yaitu data laporan pelaksanaan WBS yang bersifat rahasia, keterbatasan dalam penilaian kompetensi anggota unit pengelola WBS serta potensi bias dari narasumber karena wawancara hanya dilakukan kepada pihak pengelola WBS dan internal Kemenko Perekonomian.

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This study aims to evaluate the implementation of the Whistleblowing System (WBS) in encouraging the application of Good Public Governance (GPG) at the Coordinating Ministry for Economic Affairs (Kemenko Perekonomian). This research uses the Guidelines for the Violation Reporting System (PSPP) and the General Guidelines for Indonesian Public Sector Government (PUGSPI) issued by the KNKG as evaluation framework. The method used in this research is qualitative method with a case study approach. Data was obtained through documentation studies and interviews. The results showed that the implementation of WBS in the Coordinating Ministry for Economic Affairs, consisting of several aspects, was not fully compliant with the existing guidelines in the PSPP. Maintenance is the aspect with the lowest implementation in the Coordinating Ministry for Economic Affairs, compared to the other two aspects. However, this research also shows the results of the implementation of this WBS have positive impact on the attempts to achieve GPG at the Coordinating Ministry for Economic Affairs. To improve the effectiveness of WBS in encouraging GPG, this study recommends the Coordinating Ministry for Economic Affairs to benchmark the WBS System in other Ministries/Institutions, appoint employees who are competent in managing WBS, conduct routine campaign about WBS, increase the authority of WBS management units and conduct training about WBS management periodically. Limitations in this study are the confidentiality of WBS implementation report data, limitations in assessing the competence of WBS management unit members and potential bias from informants because interviews are only conducted to WBS managers and the internal Coordinating Ministry for Economic Affairs unit."

"Penelitian ini membahas mengenai pelaksanaan good public governance di lingkungan KPUBC Tipe A Tanjung Priok. Selanjutnya penelitian ini juga menganalisa penerapan whistleblowing system di KPUBC Tipe A Tanjung Priok sebagai salah satu langkah dalam melaksanakan good public governance. Penelitian dilakukan dengan metode studi kasus pada KPUBC Tipe A Tanjung Priok.Hasil dari penelitian ini menjelaskan bahwa whistleblowing system mendukung pelaksanaan good public governance dari sisi akuntabilitas dan pengendalian internal. Penerapan whistleblowing system pada KPUBC Tipe A Tanjung Priok juga berperan sebagai wujud nyata salah satu indikator good public governance yaitu daya tanggap responsivenes.

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This research discusses the implementation of good public governance in Prime Customs and Excise Office Type A Tanjung Priok. Furthermore, this research also analyzes the application of whistleblowing system in Prime Customs and Excise Office Type A Tanjung Priok as one of the steps in implementing good public governance. The research was conducted by case study method in Prime Customs and Excise Office Type A Tanjung Priok.

The results of this study explain that whistleblowing system supports the implementation of good public governance in terms of accountability and internal control. The implementation of whistleblowing system in Prime Customs and Excise Office Type A Tanjung Priok also serves as a real manifestation of one of the good public governance indicator that is responsiveness."

"Good governance perlu diimplementasikan tidak hanya di sektor privat, namun juga sektor publik. Sebagai wujud dari implementasi Good Public Governance (GPG), Kementerian Keuangan telah mengikatkan diri pada perjanjian internasional di bidang perpajakan terkait Automatic Exchange of Information (AEOI). Dengan adanya kebijakan AEOI, Kementerian Keuangan dapat memperoleh akses yang luas untuk mengumpulkan informasi keuangan bagi kepentingan perpajakan demi penguatan basis data perpajakan sehingga dapat memenuhi kebutuhan penerimaan pajak. Penelitian ini bertujuan untuk menganalisis kebijakan AEOI di Kementerian Keuangan berdasarkan pedoman OECD dan menganalisis pelaksanaan kebijakan AEOI sebagai upaya implementasi GPG di Kementerian Keuangan berdasarkan pedoman Komite Nasional Kebijakan Governansi (KNKG). Dalam kaitannya dengan implementasi GPG, penulis menggunakan pedoman yang dibuat oleh KNKG sebagai acuan. Data yang digunakan yaitu data primer yang diperoleh melalui wawancara dan data sekunder seperti peraturan-peraturan, laporan dan dokumen terkait AEOI. Penelitian ini menyimpulkan bahwa Kementerian Keuangan telah menerapkan AEOI sesuai dengan pedoman yang ditetapkan oleh OECD. Implementasi AEOI di Kementerian Keuangan juga telah selaras dengan nilai-nilai GPG menurut pedoman KNKG.

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Good governance needs to be implemented not only in the private sector, but also in the public sector. As a manifestation of the implementation of Good Public Governance (GPG), the Ministry of Finance has committed itself to international agreements in the field of taxation related to Automatic Exchange of Information (AEOI). With the AEOI policy, the Ministry of Finance can gain broad access to collect financial information for tax purposes in order to strengthen the tax database so that it can meet the needs of tax revenues. This study aims to analyze the AEOI policy in the Ministry of Finance based on the OECD guidelines and analyze the implementation of the AEOI policy as an effort to implement GPG in the Ministry of Finance based on the Komite Nasional Kebijakan Governansi (KNKG) guidelines. In relation to the implementation of the GPG, the authors use the guidelines made by the KNKG as a reference. The data used are primary data obtained through interviews and secondary data such as regulations and reports related to AEOI. This study concludes that the Ministry of Finance has implemented AEOI according to the guidelines set by the OECD. The implementation of AEOI at the Ministry of Finance is also aligned with GPG values according to the KNKG guidelines."

"Penelitian ini bertujuan untuk mengevaluasi implementasi Whistleblowing System (WBS) pada PT XYZ dengan membandingkan antara kebijakan Whistleblowing System yang diungkapkan perusahaan dengan Pedoman Whistleblowing System yang dibuat oleh Komite Nasional Kebijakan Governance (KNKG) serta kesesuaian antara implementasinya di dalam lingkungan dan aktivitas perusahaan dengan apa yang telah diungkapkan perusahaan. Penelitian ini dilakukan dengan pendekatan deskriptif kualitatif dengan pengumpulan data berdasarkan studi literatur, wawancara, observasi, dan dokumentasi. Hasil penelitian menunjukan bahwa secara umum kebijakan WBS yang diungkapkan oleh perusahaan telah sesuai dengan panduan KNKG, akan tetapi Pelatihan Pendidikan Berkelanjutan dan Insentif Bagi Pelapor belum diterapkan oleh perusahaan. Departemen Human Capital dan Internal Audit menjelaskan bahwa pelatihan dan sosialisasi berkelanjutan telah dilakukan dalam bentuk pelatihan budaya dan value perusahaan serta beranggapan bahwa secara tidak langsung, WBS sudah termasuk di dalamnya. Sedangkan menurut karyawan diluar departemen penggerak utama WBS (Internal Audit dan Human Capital), pelatihan berkelanjutan yang khusus mengenai WBS harus tetap dilakukan, diluar pelatihan budaya perusahaan. Selain itu para karyawan juga merasa perlu adanya penambahan saluran pelaporan berupa aplikasi khusus yang mudah dipahami dan digunakan.

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The objective of this study is to evaluate the implementation of the Whistleblowing System (WBS) at PT XYZ by comparing the Whistleblowing System policy disclosed by the company with the Whistleblowing System Guidelines provided by the National Committee on Governance Policy (KNKG) and the appropriateness of its implementation in the company's business activities with what has been disclosed. This research was conducted using a qualitative descriptive approach with data collection based on literature studies, interviews, observations, and documentation. The results of the study show that in general the WBS policies disclosed by the company are in compliance with the KNKG guidelines, but the Continuing Education Training and Incentives for Whistleblowers have not been implemented by the company. The Human Capital and Internal Audit Departments explained that ongoing training and sosialization had been carried out in the form of corporate culture and values training and assumed that WBS was included indirectly. Meanwhile, according to employees outside the WBS prime mover departments (Internal Audit and Human Capital), continuous training specific to WBS must still be carried out, apart from corporate culture training. In addition, employees also consider the need for additional channels for reporting in the form of special application that are easy to understand and use."

"Dalam APBN-P 2013, penerimaan pajak ditargetkan mencapai sekitar 76% dari penerimaan negara, sehingga peran Direktorat Jenderal Pajak (DJP) menjadi penting. DJP harus selalu melakukan perbaikan diantaranya dilakukan dengan reformasi birokrasi dan menerapkan prinsip-prinsip Good Public Governance. Langkah nyata DJP adalah dengan kebijakan Whistleblowing System (WBS) pada Tahun 2012.Penelitian dilakukan untuk mengetahui bagaimana kebijakan dan penerapan WBS di DJP melalui metode kualitatif dengan memanfaatkan data primer (wawancara) dan data sekunder dari DJP serta sumber lainnya.Hasil penelitian menyimpulkan bahwa hampir seluruh aspek kebijakan telah sesuai dengan pedoman dan literatur. Pelaksanaannya berjalan cukup baik, tetapi beberapa kendala masih terjadi seperti pemahaman atas Whistleblowing System yang belum merata dan kurang optimalnya sarana pengaduan. Oleh karena itu sosialisasi kepada pegawai dan Wajib Pajak serta penanganan dan tindak lanjut yang nyata dan efektif menjadi kunci atas penyelesaian kendala tersebut.

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In the year of 2013 State Budget-Revised, tax revenue is expected to reach approximately 76% of state revenues, so the role of the Directorate General of Taxes (DGT) becomes important. DGT needs to make continuous improvements which can be done through bureaucracy reform and applying the principles of Good Public Governance. DGT established Whistleblowing System (WBS) policy in the year 2012.

The study was conducted to determine how the policy and the application of the WBS in the DGT through a qualitative method utilizing primary data (interviews) and secondary data from the DGT and other sources.

The research concluded that almost all aspects of the policy has been in accordance with the guidelines and literature. Implementation went pretty well, but some obstacles still occur like the understanding of whistleblowing system which is not evenly distributed yet and the channel of complaint which is not quite optimal. Therefore socialization to employees and taxpayers as well as complaint management and effective follow-up are the key to handle the obstacles."

"Penelitian ini bertujuan untuk menganalisis penerapan prinsip-prinsip Good Public Governance pada arena birokrasi di Kementerian Ketenagakerjaan tahun 2015-2018. Serta untuk memberikan rekomendasi strategi yang dapat digunakan Kementerian Ketenagakerjaan dalam meningkatan kinerja dan penerapan GPG pada arena birokrasi, dengan cara benchmarking data dengan Kementerian Keuangan dan wawancara dengan Pejabat/Pegawai di Kementerian Ketenagakerjaan. Penelitian ini adalah penelitian kualitatif dengan metode deskriptif. Berdasarkan hasil analisis penerapan GPG pada arena birokrasi di Kementerian Ketenagakerjaan pada tahun 2015-2018, prinsip partisipasi merupakan prinsip yang memiliki hasil tren yang positif. Prinsip keadilan, prinsip efisiensi dan prinsip efektivitas merupakan prinsip yang memiliki tren peningkatan dan penurunan penerapan GPG tahun 2015-2018. Prinsip transparansi memiliki tren yang negatif pada indikator akses terhadap laporan keuangan, karena tidak adanya akses laporan keuangan Kementerian Ketenagakerjaan untuk publik. Prinsip akuntabilitas secara keseluruhan mengalami tren yang meningkat atas penerapan GPG dari tahun 2015-2018.

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This study aims to analyze the implementation of Good Public Governance principles in the bureaucracy area in the Ministry of Manpower in 2015-2018. This research also gives recommendations strategies that can be used by the Ministry of Manpower to improve implementation of GPG in bureaucracy area and performance with benchmarking data of the Ministry of Finance and interviews with Officials/Staff at the Ministry of Manpower.

This research is qualitative with descriptive methode. Based on the analysis of the imlementation of GPG in the bureaucracy area at the Ministry of Manpower in 2015-2018, the principle of participation is a principle that has positive trend results. The principle of fairness, efficiency and effectiveness are principles that have an upward and downward trend in implementation of GPG in the 2015-2018. Transparency principle has a negative trend on indicators of access to financial reports, because there is no access to the Ministry of Manpower's financial reporting to the public. The principle of accountability has upward trend overall in the implementation of the GPG from 2015-2018."

"Penelitian ini bertujuan untuk mengetahui implementasi whistleblowing system di Direktorat Jenderal Bea dan Cukai Kementerian Keuangan Republik Indonesia. Konsep yang digunakan dalam penelitian adalah terkait dengan good governance yang berfokus pada akuntabilitas dan partisipasi, serta konsep whistleblowing system. Penelitian kualitatif ini melakukan pengumpulan data dengan wawancara mendalam dan studi dokumen. Hasil penelitian ini menemukan bahwa implementasi whistleblowing system di lingkungan Direktorat Jenderal Bea dan Cukai dilakukan melalui Sistem Pengaduan Masyarakat. Akuntabilitas dan partisipasi mempengaruhi penerapan whistleblowing system. Whistleblowing system di Direktorat Jenderal Bea dan Cukai masih mengalami beberapa hambatan yang dihadapi dalam penerapan. Hambatan tersebut diakibatkan oleh tidak adanya panduan yang jelas dalam menindaklanjuti pengaduan, kurangnya sosialisasi, serta belum adanya evaluasi secara menyeluruh yang dilakukan oleh Direktorat Jenderal Bea dan Cukai.

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This qualitative study describes the implementation of whistleblowing system in Directorate General of Customs and Excise. Concepts used in the study is related to concept of good governance that focuses on accountability and participation, as well as the concept of whistleblowing system. Data have been collected from in-depth interviews and studying related published document. This research finds that the implementation of whistleblowing system in Directorate General of Customs and Excise is conducted by Society Complain System. Accountability and participation affect the application of the whistleblowing system. Whistleblowing system at the Directorate General of Customs and Excise are still experiencing some barrier encountered in the implementation. Although the implementation of whistleblowing system is considered to have been effective when viewed from the achievement of the goal, but there are still some barriers faced. The barriers caused by the absence of clear guidance to follow up complaints, lack of socialization, as well as the lack of a thorough evaluation conducted by the Directorate General of Customs and Excise."

"Tesis ini membahas mengenai konsep dari pada Whistleblowing System dalam tatanan Good Corporate Governance diterapkan pada perusahaan yang berstatus sebagai Badan Usaha Milik Negara. Konsep Whistleblowing System ini kemudian dianalisis penerapannya pada sejumlah bank umum yang menyandang status sebagai Badan Usaha Milik Negara, dan bagaimana konsep tersebut dapat mempengaruhi berjalannya Good Corporate Governance sebagaimana diwajibkan bagi perusahaan Badan Usaha Milik Negara berdasarkan peraturan perundang-undangan. Sehingga dapat ditentukan ditentukan bahwa mekanisme penerapan konsep Whistleblowing System seperti apa yang tepat, dan memenuhi seluruh unsur yang terdapat pada prinsip-prinsip Good Corporate Governance. Penelitian ini dilakukan dengan menelaah data-data kepustakaan, yang mencakup peraturan perundang-undangan, tinjauan-tinjauan teori para ahli, jurnal-jurnal ilmiah dan laporan tahunan dari beberapa Badan Usaha Milik Negara yang menjadi objek penelitian......This thesis discusses the concept of the Whistleblowing System in the order of Good Corporate Governance applied to companies with the status of State-Owned Enterprises. The Whistleblowing System concept is then analyzed for its application to a number of commercial banks that have the status of a State-Owned Enterprise, and how this concept can affect the implementation of Good Corporate Governance as required for State-Owned Enterprises based on laws and regulations. So that it can be determined that the mechanism for implementing the Whistleblowing System concept is appropriate, and fulfills all the elements contained in the principles of Good Corporate Governance. This research was conducted by reviewing literature data, which includes laws and regulations, expert theoretical reviews, scientific journals and annual reports from several State-Owned Enterprises that are the object of research."