Fransiscus Alimin
Indeks kepuasan masyarakat miskin terhadap pelayanan rumah sakit umum pusat nasional dr cipto mangunkusumo rscm dalam program jaminan kesehatan nasional jkn dan jaminan kesehatan daerah kjs = Poor satisfaction index of service national general hospital dr cipto mangunkusumo rscm in the national health insurance program jkn an the jakarta health card kjs
2015
 UI - Tesis Membership
Ahmad Fauzan
Dapatkah Kita Percaya terhadap User Rating? Pengaruh Pemberian Framing Positif dan Negatif terhadap Pemberian Rating Ojek Daring = Can We Trust User Rating? Effect of Giving Positive and Negative Framing to the User Rating on Online Ojek
2020
 UI - Skripsi Membership
Mohammad Mulyadi
Pengukuran tingkat kepuasan masyarakat terhadap pelaksanaan kebijakan pelayanan pemerintah
Kementerian Dalam Negeri RI, 2015
 Artikel Jurnal
Kresna Hastiditto
Evaluasi dampak Program Sanitasi Terpadu Desa Sujung, Banten melalui Main Analytical Categories dan Indeks Kepuasan Masyarakat = The impact evaluation of integrated sanitation program at The Village of Sujung, Banten in Main Analytical Categories and Community Satisfaction Index Methodology
2023
 UI - Tugas Akhir
Pradiati Adiningrum
Analisis Kebijakan Pembayaran Pajak Kendaraan Bermotor Melalui Aplikasi Samsat Digital Nasional (SIGNAL) Ditinjau Dari Asas Ease of Administration Di DKI Jakarta = Analysis of Motor Vehicle Tax Payment Policy Through Samsat Digital Nasional (SIGNAL) Application Based on Ease of Administration Principles In DKI Jakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2023
 UI - Skripsi Membership