Pengaruh Mobile Shopping Service Quality dan Customer Satisfaction terhadap Customer Loyalty pada Pengguna Traveloka Eats Delivery di DKI Jakarta = The Effect of Mobile Shopping Service Quality and Customer Satisfaction on Customer Loyalty on Traveloka Eats Delivery Users in DKI Jakarta

Pengaruh Customer Review Terhadap Customer Satisfaction Dan Customer Loyalty Layanan Gojek Pascapandemi Serta Brand Image Sebagai Variabel Moderasi Di Jabodetabek = The Effect of Customer Reviews on Customer Satisfaction and Customer Loyalty of Post-Pandemic Gojek Services with Brand Image as a Moderating Variable in Jabodetabek

Pengaruh service innovation terhadap service quality, customer satisfaction, dan customer loyalty pada Bank di Indonesia = The influence of service innovation on service quality, customer satisfaction, and customer loyalty at Indonesia banking

Pengaruh retail mix dan brand image terhadap customer loyalty dengan customer satisfaction sebagai mediating variable (studi kasus Lotte Mart Kelapa Gading) = The effect of retail mix and brand image toward customer loyalty with customer satisfaction as mediating variable (case study Lotte Mart Kelapa Gading)

Pengaruh hedonic value dan utilitarian value terhadap customer satisfaction dan customer loyalty pada pengguna layanan pemesanan penginapan Traveloka untuk generasi Z = Effects of hedonic value and utilitarian value to customer satisfaction and customer loyalty for Traveloka’s room reservation service on generation Z