Penggunaan selebriti Korea Selatan dalam meningkatkan customer engagement tokopedia di media sosial twitter = The use of South Korean celebrities in increasing tokopedia’s customer engagement on social media twitter.

Analisis customer engagement Body Shop Indonesia melalui twitter : studi kasus akun twitter @thebodyshopindo = Analysis of customer engagement body shop Indonesia through twitter : case study twitter account @thebodyshopindo

Analisis customer relationship management brand Women Rejuvenation Program (WRP) melalui media sosial twitter = Customer relationship management analysis of Women Rejuvenation Program (WRP) brand through social media twitter

Analisis penerapan customer relationship management PT Java Musikindo melalui media sosial twitter = Customer relationship management analysis of PT Java Musikindo through twitter as the social media

Analisis kualitas customer relationship management brand samsung indonesia melalui media twitter = Customer relationship management quality analysis of samsung indonesia s brand through twitter