Customer relationship management

Penilaian risiko keamanan informasi menggunakan metode OCTAVE allegro: studi kasus aplikasi layanan customer relationship management oleh PT.XYZ = Information security risk assessment using OCTAVE allegro method: a case study of customer relationship management application by PT. XYZ

Relationship management dalam penanganan pengaduan internasional permasalahan sistem informasi manajement keimigrasian pada Kantor Pusat Direktorat Jenderal Imigrasi = Analysis of the respondence perception of Implementation of Customer Relationship Management (CRM) application in handling internal complaint of the problem in immigration information management system on the Headquarter of Directorate General of immigration

Customer relationship management: concepts and technologies

Perancangan dan analisis pengembangan strategi CRM (Customer Relationship Management) pada Badan Sertifikasi = Design & analysis of strategy development of CRM (Customer Relationship Management) to Certification Body