Mochammad Auditya Brilliant
Analisis pengaruh kepuasan dan kepercayaan e-customer terhadap loyalitas e-Customer pada pelanggan e-commerce di Jabodetabek = Influence analysis of satisfaction and trust toward e-Customer loyalty to e-commerce customer in greater Jakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi Membership
Fauziyyah Hanun
Pengaruh E-Service Quality terhadap E-Customer Loyalty dengan E-Customer Satisfaction sebagai Variabel Mediasi pada Pengguna Blibli di Jabodetabek = The Effect of E-Service Quality on E-Customer Loyalty with E-Customer Satisfaction as a Mediating Variable for Blibli Users in Jabodetabek
Fakultas Ilmu Administrasi Universitas Indonesia, 2023
 UI - Skripsi Membership
Yuza Yasya Aliyya
Analisis pengaruh subjective norms dan online shopping anxiety terhadap penerimaan belanja online di e-commerce oleh konsumen muslim di Indonesia dengan peran moderasi religious commitment = Analysis of the effect of subjective norms and online shopping anxiety on the acceptance of online shopping in e-commerce by muslim consumers in Indonesia moderated by religious commitment
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
 UI - Skripsi Membership
Sitompul, Joshua Enrico
Analisis Electronic Service Quality (E-Servqual): Hubungan terhadap E-Customer Satisfaction, Reuse Intention, serta Word-of-Mouth = Analysis Electronic Service Quality (E-Servqual): Relationship to E-Customer Satisfaction, Reuse Intention, and Word-of-Mouth
Fakultas Ekonomi dan BIsnis Universitas Indonesia, 2022
 UI - Tesis Membership
Sitompul, Lasmaria Isabella
Analisis pengaruh evaluasi emosional dan rasional terhadap repurchase intention dengan shopping habit sebagai faktor moderasi pada e-commerce Shopee Indonesia = The effects of emotional and rational evaluation toward repurchase intention with shopping habit as a moderating factor in e-commerce Shopee Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Skripsi Membership