See Allo

Evaluation of reference services / edited by Bill Katz and Ruth A. Fraley

Haworth Press, 1984

Buku Referensi

Personnel issues in reference services / edited by Bill Katz and Ruth A. Fraley

Haworth Press, 1986

Buku Referensi

Reference services in the humanities

edited by Judy Reynolds

Haworth Press, 1994

Buku Referensi

Bopp, Richard E.

Reference and information services : an introduction

Libraries Unlimited, 2001

Buku Teks

Cassel, Kay Ann

Reference and information services in the 21st century : an introduction

Faced Publishing, 2009

Buku Teks