Dimas Muhammad Adnan Imran
Analisis implementasi akuntabilitas kinerja di pemerintah Kota Depok = Analysis of performance accountability implementation in government of Depok
Fakultas Ilmu Administrasi Universitas Indonesia, 2019
 UI - Skripsi Membership
Cohen, Steven
Total quality management in government: a practical guide for the real world
Jossey-Bass, 1993
 Buku Teks
Lubis, Dian Rindu
Pengaruh penerapan prinsip-prinsip total quality management terhadap kinerja auditor di inspektorat jenderal: persepsi auditor di 7 tujuh kementerian/ lembaga = The effect of total quality management principles implementation toward auditor`s performance in general inspectorate: perception of auditor ??s in 7 seven government institution
2018
 UI - Tesis Membership
Rohman
Kualitas pelayanan kantor Kecamatan Telukjambe Timur Kabupaten Karawang dalam pembuatan kartu tanda penduduk menurut penilaian masyarakat
Universitas Indonesia, 2006
 UI - Tesis Membership
Yusuf Dwiantoro
Kualitas belanja dan pembangunan manusia: peran akuntabilitas pemerintah daerah = Quality of spending and human development: the role of local government accountability
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Tesis Membership