Gibson, Cyrus F.
The information imperative : managing the impact of information technology on businesses and people
Lexington Books , 1987
Buku Teks
Brosnan, Mark J.
Technophobia : the psychological impact of information technology
Routledge, 1998
Buku Teks
Fitzsimmons, James A.
Service management : operation, strategy, and information technology
McGraw-Hill, 2001
Buku Teks
Fitzsimmons, James A.
Service management : operations, strategy, and information technology
McGraw-Hill, 2005
Buku Teks
Fitzsimmons, James A.
Service management : operations, strategy, and information technology
McGraw-Hill Irwin, 2004
Buku Teks