Yokoyama, John
When fish fly: lessons for creating a vital and energized workplace from the world famous pike place fish market
Hyperion, 2004
Buku Teks
Ury, William
Getting past no: negotiating your way from confrontation to cooperation
Bantam Books, 1992
Buku Teks SO
Seefeldt, Jurgen
Portals to the past and to the future: libraries in Germany
georg Olms Verlag, 2007
Buku Teks SO
Seefeld, Jurgen
Portals to the past and to the future : libraries in Germany
G. Olms, 2011
Buku Teks SO
Baker, Tim
Out from the past
Collins, 1988
Buku Teks SO