Analisis praktik customer engagement layanan over-the-top netflix Indonesia di platform media sosial twitter @netflixid = Customer engagement analysis by over-the-top service provider netflix Indonesia on twitter @netflixid social media platform

Analisis Customer Engagement pada penggunaan sosial media Twitter : studi pada akun Twitter Pocari Sweat = Analysis Customer Engagement of social media Twitter : account Pocari Sweat

Segmentasi pelanggan pada Customer Relationship Management di perusahaan ritel: studi kasus PT Gramedia Asri Media = Customer segmentation for customer relationship management on retail company: case study PT Gramedia Asri Media

Pengaruh dimensi-dimensi customer engagement terhadap customer relationship: studi pada program "love your" body the body shop = The effect of customer engagement dimensions toward customer relationship: study to "love your" body program from the body shop

Close friends influence on customers attitude toward social media as omnichannel customer experience = Pengaruh teman dekat terhadap sikap konsumen pada media sosial sebagai omnichannel customer experience