Cortada, James W.
TQM for information system management : quality practices for continous improvement
McGraw-Hill, 1995
 Buku Teks
Cortoda, James W.
TQM for information system management: quality practices for continuous improvement/James W. Cortada
New York McGraw-Hill 1996,
 Buku Teks
Brophy, Peter
Quality management for information and library managers
Aslib Gower, 1997
 Buku Teks
Guntur Pinandhita
Strategi penerapan total quality management dan quality culture untuk meningkatkan daya saing perusahaan kontraktor di Indonesia = Implementation strategy of total quality management and quality culture to increase the competitiveness of contractor companies in Indonesia
Fakultas Teknik Universitas Indonesia, 2019
 UI - Tesis Membership
Silliana Surya Aini
Evaluasi Implementasi Enterprise Resource Planning (ERP) terhadap Peningkatan Kinerja Proses Bisnis Pengelolaan Biaya Usaha pada salah satu Perusahaan Konstruksi & Infrastruktur Indonesia = Evaluation of Enterprise Resource Planning (ERP) Implementation on the Performance Improvement of Cost Management Business Processes in one of the Construction & Infrastructure Companies in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Tesis Membership