Aryo Nugroho Hedyanto
Hubungan antara fitur digital dengan keputusan penggunaan loyalty program: studi kasus pada loyalty Program Garuda Indonesia = The relationship between digital feature and decision to use loyalty program: case study on loyalty Program in Garuda Indonesia
Fakultas Eknonomi dan Bisnis Universitas Indonesia, 2019
 UI - Tesis Membership
Fahira Anya Katili
Analisis Pengaruh Modul Loyalty Program GoClub Terhadap Loyalitas Pengguna Dalam Menggunakan Aplikasi Gojek = Analysis Of The Influence Of GoClub Loyalty Program Module towards User's Loyalty In Using Gojek Application
Fakultas Ilmu Komputer Universitas Indonesia, 2022
 UI - Skripsi Membership
Muhammad Hassan Shibghotulloh
Analisis pengaruh kepuasan, kepercayaan, dan keterlibatan pelanggan pada online review intention: studi kasus: aplikasi belanja online di Indonesia = Analysis of the effect of satisfaction, trust, and customer engagement on online review intention: case study: mobile shopping applications in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Skripsi Membership
Anggun Larasati
Analisis Pengaruh Atribut Perceived Service Quality terhadap Customer Loyalty : Studi Kasus Pada Pengguna E-Marketplace SOCO by Sociolla = The Influence of Perceived Service Quality Attributes on Customer Loyalty: A Study on E-Marketplace Consumers of SOCO by Sociolla
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
 UI - Skripsi Membership
Nabila Rachmadhania
Pengaruh antecedents online relationship quality dan dampaknya pada loyalitas konsumen: Moderasi loyalty program = The influence of antecedents online relationship quality and its impact on customer loyalty: Loyalty program moderation
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
 UI - Tesis Membership