Analisis hubungan komunikasi terapeutik terhadap kepuasan pasien di ruang rawat inap Rumah Sakit Umum Daerah Koja tahun 2018 = Analysis of the relationship of therapeutic communication to patient satisfaction in the inpatient room of the Koja Regional General Hospital in 2018

Pengembangan Alur Pelayanan Rawat Jalan Berdasarkan Waktu Tunggu dan Kepuasan Pasien di RS X = Improvement of Outpatient Service Flow Based on Waiting Time and Patient Satisfaction at X Hospital

Hubungan karakteristik pasien dengan persepsi pasien terhadap mutu layanan kesehatan global awal Bros Hospital

Analisis Hubungan Kualitas Pelayanan dengan Tingkat Kepuasan dan Loyalitas Pasien JKN Berdasarkan Model Service Quality dan Net promoter score di RSU Sriwijaya Palembang = Analysis of Service Quality and Patient Satisfaction and Loyalty Based on the Service Quality Model and Net Promoter Score at Sriwijaya Hospital Palembang

Analisis kepuasan pasien pada instalasi rawat inap Rumah Sakit Patria IKKT tahun 2004 = Analysis of patient's satisfaction at inpatent department, Patria IKKT Hospital, 2004