Fryman, Mark a.
Quality and process improvement
Delmar / Thomson Learning, 2002
 Multimedia
Ryan, Thomas P.
Statistical methods for quality improvement
John Wiley & Sons, 2011
 Buku Teks SO
Ryan, Thomas P.
Statistical methods for quality improvement
Wiley, 1989
 Buku Teks SO
Wadsworth, Harrison M.
Modern methods for quality control and improvement
John Wiley & Sons, 2001
 Buku Teks SO
Fryman, Mark a.
Quality and process improvement / by Mark A. Fryman
Delmar/Thomson Learning, 2002
 Buku Teks SO