Analisis pengaruh kualitas layanan publik terhadap tingkat kepuasan hidup = Impact analysis of the quality of public services on the level of life satisfaction

Implementasi penggunaan aplikasi qlue sebagai manajemen keluhan dalam pelayanan publik di DKI Jakarta = Implementation of qlue application as public services complaint management in DKI Jakarta

Keadilan Spasial dalam Distribusi Pelayanan Publik di Jakarta = Spatial Justice in the Distribution of Public Services in Jakarta

Subsidi angkutan udara kargo dalam kerangka program jembatan udara sebagai kewajiban pelayanan publik di Indonesia = Cargo air transport subsidy in air bridge programs framework as public service obligation in Indonesia / Muhammad Ikram Afif

Evaluasi kinerja pelayananan publik terhadap pembuatan paspor melalui sistem one stop service (studi di Kantor Imigrasi Kelas 1 Khusus Jakarta Barat dan Mal pelayanan publik DKI Jakarta) = Performance evaluation of passport public services through the one stop service system (study at Immigration Office First Class Specifically in West Jakarta and Mal public services DKI Jakarta)