Analisis tahapan keterlibatan pelanggan transportasi online (studi aspek komunikasi konsumen dan pengemudi Go-Jek) = Analysis customer engagement of online transportation research the communication of Go-Jek's consumer and driver

Pengaruh gamification dalam membangun brand loyalty melalui perceived value dan customer satisfaction (kasus pada go-points layanan dari Go-Jek) = The effect of gamification in building brand loyalty through perceived value and customer satisfaction case of go-points service from Go-Jek

Penggunaan electronic word of mouth sebagai output dari customer satisfaction dan service quality (studi kasus jasa layanan transportasi Go-jek) = Electronic word of mouth usage as output of service quality and satisfaction (case study of transportation service Go-Jek)

Analisis loyalitas pelanggan go-jek di Jabodetabek studi pada loyalty program go-jek Indonesia = Analysis of customer loyalty at go-jek in jabodetabek focusing on loyalty program by go-jek Indonesia

Pengaruh brand awareness terhadap purchase intention: studi perbandingan pada layanan transportasi ojek online Go-jek dan Grabbike = Analysis of the relationship between brand awareness and purchase intention: comparison study on Go-jek's and Grabbike's potential customer