Pengaruh citra merek dan kepuasan pelanggan pada loyalitas pelanggan : studi eksplanatif konsumen Kopi Kenangan di media sosial Instagram = Affect of brand image and customer satisfaction on customer loyalty : explanative study on Kopi Kenangan customer at social media Instagram

Analisis pengaruh kualitas pelayanan terhadap kepuasan pelanggan, loyalitas pelanggan dan citra merek hotel berbasis syariah (Studi kasus: Hotel Sofyan) = Effect of service quality on customer satisfaction customer loyalty and brand image of sharia compliant hotel (Case study: Sofyan Hotel)

Hubungan kepribadian, kongruitas, dan kepuasan merek terhadap loyalitas kedai kopi = Relationship of personality factors, congruity, and brand satisfaction against coffee shop loyalty

Analisis pengaruh kepercayaan, kepuasan pelanggan dan citra perusahaan terhadap loyalitas pelanggan pada perbankan Syariah di Jakarta dan Depok = The analysis of trust customer satisfaction image on customer loyalty in Islamic Bank

Hubungan Pemasaran Media Sosial dan Kepercayaan Merek Terhadap Loyalitas Pelanggan dengan Mediasi Kepuasan Pelanggan (Studi Pada Instagram @tokopedia) = The Relationship Between Social Media Marketing and Brand Trust Towards Customer Loyalty Mediated by Customer Satisfaction (Study of @tokopedia on Instagram)