Perlindungan nasabah penyewa safe deposit box sebagai konsumen dan mekanisme penyelesaian sengketa di sektor jasa keuangan = Safe deposit box customer protection as a consumer and dispute settlement mechanism in the financial services sector

Analisis yuridis sengketa perlindungan konsumen jasa telekomunikasi melalui penyelesaian sengketa di luar pengadilan menurut hukum perlindungan konsumen : studi kasus penetapan BPSK No. 269/K/BPSK-DKI/III/2010 antara Taufan Oktora Punu melawan PT. Excelcomindo Pratama Tbk. = Jurisdiction analysis of resolving conflict regarding protection of telecommunication service consumer outside of court based on the consumer protection law : case study BPSK statue No. 269/K/BPSK-DKI/III/2010 Taufan Oktora Punu vs PT. Exelcomindo Pratama Tbk

Kewenangan badan penyelesaian sengketa konsumen (BPSK) dalam memeriksa perkara sengketa konsumen (Studi Sepuluh Putusan) = Authority of consumer dispute resolution agency (BPSK) in examining consumer dispute cases (Study of Ten Decisions)

Kepastian Hukum dalam Penyelesaian Sengketa Konsumen di BPSK (Studi Perbandingan Penyelesaian Sengketa Konsumen melalui Sengketa Alternatif di Indonesia dan Amerika Serikat) = Legal Certainty in the Settlement of Consumer Disputes in the BPSK (A Comparative Study of Consumer Dispute Resolution through Alternative Disputes in Indonesia and the United States)

Perlindungan konsumen terhadap praktik niaga negatif berupa iklan pancingan dan penekanan psikis yang dilakukan oleh pelaku usaha : studi kasus Permohonan Penyelesaian Sengketa Konsumen No. 082/REG/BPSK-DKI/X/2012 = Consumer protection against negative commercial practices in the form of bait advertising and psychical forces performed by businesses : case study Permohonan Penyelesaian Sengketa Konsumen No. 082/REG/BPSK-DKI/X/2012