Analisa kepuasan pelanggan terhadap call center bank

Analisis pengaruh Experiential Marketing terhadap Customer Satisfaction dan dampaknya terhadap loyalitas pelanggan : studi kasus Blitz Megaplex Grand Indonesia = Analyze the effect of experiential marketing toward customer satisfaction and its impact on customer loyalty : case study Blitz Megaplex Grand Indonesia

Analisis pengaruh e-Customer Relationship Management terhadap e-Loyalty melalui e-Satisfaction sebagai variabel perantara pada maskapai penerbangan low cost carrier : studi pada pelanggan maskapai AirAsia = The influence of e-Customer Relationship Management towards e-Loyalty through e-Satisfaction as mediating variable on low cost airlines : study on AirAsia's customers

Analisis kepuasan pelanggan terhadap layanan customer service PT. Telkomsel (kasus GraPARI Staco)

Analisis faktor yang mempengaruhi kepuasan jasa di online travel agent = Analysis of factors which influencing service satisfaction towards online travel agent / Yosi Marhayati