Pengaruh service innovation terhadap service quality, customer satisfaction, dan customer loyalty pada Bank di Indonesia = The influence of service innovation on service quality, customer satisfaction, and customer loyalty at Indonesia banking

Studi Komparasi E-Service Quality pada Mobile Banking Bank Syariah Indonesia dan Bank Negara Indonesia serta Analisis Kepuasan Nasabah = Comparative Study of E-Service Quality on Mobile Banking of Bank Syariah Indonesia and Bank Negara Indonesia and Analysis of Customer Satisfaction

Pengaruh Service Quality, Customer Perceived Value, dan Trust pada Pengemudi Layanan Pesan-Antar Makanan Daring ShopeeFood terhadap Customer Satisfaction = The Effects of Service Quality, Customer Perceived Value, and Trust in ShopeeFood Online Food Delivery Service Drivers on Customer Satisfaction

Analisis pengaruh web quality terhadap customer satisfaction dan revisit intention pengguna situs kursus online indonesiaX = Effect analysis of web quality on customer satisfaction and revisit intention of users on online course site indonesiaX

Analisis Pengaruh Service Quality dan Perceived Benefit dalam Layanan Online Grocery Shopping dengan Same-day Delivery terhadap Customer Satisfaction dan Reuse Intention di Jabodetabek = Analysis of Service Quality and Perceived Benefit in Online Grocery Shopping Service with Same-day Delivery on Customer Satisfaction and Reuse Intention in Jabodetabek