Zweifel, Thomas D.
Communicate or die : Getting results through speaking and listening
Selectbooks, 2009
 Buku Teks
Ward, Kate
Personality style at work : the secret to working with (almost) anyone
McGraw-Hill, 2012
 Buku Referensi
Raines, Claire
The art of connecting: how to overcome differences, build rapport, and communicate effectively with anyone
American Management Association, 2006
 eBooks
Putri Permata Rezeki
Komunikasi dokter-pasien dalam memberikan informasi melalui kegiatan pelayanan medik : studi pada Rumah Sakit Jantung dan Pembuluh Darah Harapan Kita Jakarta = Communication doctor and patient in providing information through medical services process studies in Hospital Cardiovascular and Blood Vessel Harapan Kita / Putri Permata Rezeki
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2013
 UI - Tesis Membership
Miller, Brian Cole
Nice teams finish last: the secret to unleashing your team?s maximum potential
[American Management Association;, ], 2010
 eBooks