Manajemen komunikasi krisis lembaga peradilan (studi terhadap manajemen komunikasi krisis Mahkamah Konstitusi menghadapi kasus suap sengketa pilkada) = Management of crisis communication in justicial institution study of management of crisis communication in constitutional court facing dispute election bribe case

The handbook of crisis communication

Ongoing crisis communication: planning, managing, and responding

Efektivitas komunikasi pada manajemen krisis untuk mempertahankan kepuasan dan kesetiaan pelanggan : studi pada perusahaan penerbangan PT Lion Air = The effectiveness of communication in crisis management in order to maintain customer satisfaction and customer loyalty : study on the Lion Air Airline

Manajemen krisis public relations Kementerian Komunikasi dan Informatika dalam menyikapi berita bohong (hoaks) yang beredar terkait dengan kebijakan registrasi ulang kartu prabayar (periode Oktober-November 2017) = Public relations crisis management which have been implemented by Ministry of Communication and Information to respond hoaxes related to re-registration prepaid cards policy (October-November 2017 period)