Windya Febriayu Vivianti
Pengaruh Store Image Dan Service Quality Terhadap Purchase Intention Produk Private Label Watsons Di Jabodetabek = The Influence of Store Image and Service Quality on Purchase Intention Products Private Label Watsons in Jabodetabek
Fakultas Ilmu Administrasi Universitas Indonesia, 2020
 UI - Skripsi Membership
Fajar Ilhamdi
Pengaruh Kualitas Layanan, Atmosfer Toko dan Kewajaran Harga terhadap Loyalitas dalam Industri Kedai Kopi di Payakumbuh = The Effect of Service Quality, Store Atmosphere, and Price Fairness on Loyalty in the Coffee Shop Industry in Payakumbuh
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Skripsi Membership
Rangga Husnaprawira Rasjad
Analisis hubungan service quality perceived value, customer satisfaction, dan post-purchase intention pada layanan mobile value-added service (M-Vas) di Jabodetabek = Relationship analysis amongst service quality perceived value, customer satisfaction, and post purchase intention in mobile value-added service (M-Vas) in Jabodetabek
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Skripsi Membership
Puteri Rengganis
Pengaruh e-service quality terhadap Brand Trust pada penyedia jasa e-ticketing di Indoneisa : studi pada situs tiket.com = The effect of e-service quality towards Brand Trust on e-ticketing service providers in Indonesia : study on tiket.com website / Puteri Rengganis
2015
 UI - Skripsi Membership
Mediating role of custemer satisfa action and its impact towards brand image of fried chicken restaurant
 Artikel Jurnal