Scott, Kim
Radical candor : how to get what you want by saying what you mean
Pan Books, 2019
 Buku Teks
Mortensen, Kurt W.
Persuasion IQ : the 10 skills you need to get exactly what you want
American Management Association, 2008
 eBooks
Munter, Mary
Guide to managerial communication: effective business writing and speaking
Prentice-Hall, 1982
 Buku Referensi
Beck, Charles E.
Managerial communication
Prentice-Hall, 1999
 Buku Teks
Ewald, Helen Rothschild
Business communication
Prentice-Hall International, 1997
 Buku Teks