Yates, Rochelle
A librarian's guide to telephone reference service
Library Professional Publications, 1986
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Bien, Thomas
Mindful therapy: a guide for therapists and helping professionals
Wisdom Publications, 2006
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Loughary, John W.
Helping others help themselves a guide to connseling skills
McGraw-Hill, 1979
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McLeod, John
Counselling skills: a practical guide for counsellors and helping professionals
McGraw-hill Open University press, 2012
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Pitman, Randy
The video librarian's guide to collection development and management
G.K. Hall & Co., 1992
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