Ratzan, Lee
Understanding information systems: what they do and why we need them
American Library Association, 2004
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Duhigg, Charles
The power of habit: why we do what we do, and how to change
Heinemann, 2012
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Gorton, Gary B.
Misunderstanding financial crises : why we don't see them coming
Oxford University Press, 2012
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Road Funds: do we have strong reasons to apply them?
Jurnal Teknologi, 15 (2) Juni 2001 : 134-146 , 2001
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Fournies, Ferdinand
Why customers don't do what you want them to do: 24 solutions to overcoming common selling problems
McGraw-Hill, 2003
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