Nurul Chairunnisa
Kualitas Pelayanan Pengaduan Masalah TKI melalui Media Sosial Facebook pada BNP2TKI = Service Quality of Complaints through Social Media Facebook on BNP2TKI
Fakultas Ilmu Administrasi Universitas Indonesia, 2019
 UI - Skripsi Membership
Agrie Pratama
Peran social media dalam membangun brand image guna mempertahankan corporate image (Studi kasus fans page Facebook dan Twitter XL Axiata) = The role of social media to build brand image in term and maintain corporate image (Case study on fans Facebook page and Twitter XL RameL Axiata)
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012
 UI - Skripsi Open
Lenny S. Budi
Customer engagement brand melalui media sosial : studi pada akun Twitter dan Facebook Maicih dan Chitato = Customer engagement brand through social media : study on Maicih's and Chitato's Twitter and Facebook account
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2014
 UI - Skripsi Membership
Radita Dwiseptiani Adiningrum
Pengaruh interaksi media sosial melalui fan page facebook terhadap minat beli konsumen = The effect of social media engagement to purchase intention through facebook fan page / Radita Dwiseptiani Adiningrum
2018
 UI - Tesis Membership
Fitria Afrianty Sudirman
Komunikasi pemerintah melalui media sosial: korelasi karakteristik pesan dan respon publik pada halaman facebook Kementerian Negara = Government communications on social media: correlation of post characteristics and public response on the Ministries of Indonesia's facebook pages / Fitria Afrianty Sudirman
2018
 UI - Tesis Membership