Fahmi Muhammad
Analisis pengaruh customer value perspectives terhadap continuance intention dengan mediasi satisfaction dan habit pada penggunaan aplikasi instagram = The effect of customer value perspectives towards continuance intention by the mediation of satisfaction and habit on the usage of instagram apps
2016
 UI - Skripsi Membership
Melia Gusnita
Customer Satisfaction Pada E-commerce: Analisis PLS-SEM dan IPMA Pengaruh Chatbot LazzieChat Terhadap Chatbot Continuance Intention Lazada di Indonesia = Customer Satisfaction in E-commerce: PLS-SEM and IPMA Analysis of the Influence of LazzieChat Chatbot on Lazada Continuance Intention Chatbot in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
 UI - Skripsi Membership
Nanda Riansyah
Pengaruh Experience Value terhadap Repurchase Intention melalui Customer Satisfaction (Studi Pada Pengguna Aplikasi Tokopedia di Jakarta dan Depok) = The impact Experience Value on Repurchase Intention through Customer Satisfaction (Study in: Tokopedia Apps Users/Customers)
Fakultas Ilmu Administrasi Universitas Indonesia, 2020
 UI - Skripsi Membership
Dewi Sagita Pranata
Dampak servqual corporate reputation dan perceived value terhadap customer satisfaction dan pengaruhnya terhadap positive WOM dan intention of continuance: studi kasus internet banking BNI = The impact of servqual corporate reputation and perceived value towards customer satisfaction and its implications to create positive WOM and intention of continuance: case study of internet banking BNI
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tesis Membership
Mangunsong, Elisabet Patrisia
Peran Habit dan Individual Mobility terhadap Continuance Intention Layanan Subscription Video On Demand di Indonesia = Video on Demand in Indonesia Habit and Perceived Usefulness Continuance Intention Subscription Service
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
 UI - Tesis Membership