Yuli Susanti
Analisis kualitas pelayanan terhadap minat kunjungan ulang pasien rawat inap di Rumah Sakit MH Thamrin Salemba tahun 2010
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2010
 UI - Skripsi Open
M. Andri Junaidi
Analisis beban kerja dan perencanaan perawat menggunakan metode Ilyas dan Douglas di rawat inap dewasa RS Islam At-Taqwa Gumawang Oku Timur Sumatera Selatan = Analysis of the use of ilyas and douglas methods in nursing planning in adulth hospitalization at-taqwa Gumawang of Islamic Hospital Oku Timur South Sumatera
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2018
 UI - Tesis Membership
Cici Lia Nopita
Analisis sistem pelayanan klinik CST (Case, Support and Treatment) RSUD H. Abdul Manap Kota Jambi di tahun 2018 = The analysis of CST (Case, Support, and Treatment) clinic service system at H Abdul Manap Public Hospital, Jambi City in 2018
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2019
 UI - Tesis Membership
Halifia Zukhrina
Analisis hubungan dimensi kepuasan pelayanan dengan minat pemanfaatan ulang pelayanan rawat inap di RS. Bella Bekasi tahun 2015 = Relationship between dimentions of patient satisfaction analysis and interest to re use impatient room service at Bella Hospital in 2015
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2015
 UI - Tesis Membership
Fallon, L. Fleming
Managing health organizations for quality and performance
Jones & Bartlett Learning, 2013
 Buku Teks