Davenport, Thomas H.
Harvard Business School Press, 2007
Buku Teks
Singleton, Alex D.
Sage, 2018
Buku Teks
Sang C. Suh, Thomas Anthony, editors
Springer, 2017
Buku Teks
Caifeng Shan, Fatih Porikli, Tao Xiang, Shaogang Gong, editor
Springer, 2012
eBooks
editor, Jens Gotze, Robert Mockel
Springer, 2012
eBooks