Stettner, Morey
The new manager's handbook: 24 lessons for mastering your new role
McGraw-Hill, 2003
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Sampson, Robert C.
The staff role in management its creative uses
Harper & Row, 1955
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Bittel, Lester Robert
Improving supervisory performance
McGraw-Hill, 1976
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Khaerul Umam Noer
Manajemen perkantoran : referensi untuk para akademisi dan praktisi
Pustaka Setia, 2014
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Fitz-enz, Jac
How to measure human resources management
McGraw-Hill , 1984
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