Pengaruh kesetiaan dan kepuasan pelanggan terhadap perilaku berpindah pada internet service provider = Effects of loyalty and customer satisfaction toward switching intention toward internet service provider

Kepuasan konsumen pada layanan pesan antar Pizza Hut Delivery Gerai Cilandak = Customer satisfaction on delivery service at Pizza Hut Delivery Cilandak Outlet

Pengaruh kepuasan nasabah dan kualitas relasional terhadap loyalitas nasabah internet banking : Kasus nasabah internet Banking KlikBCA

Analisis pengaruh customer satisfaction, switching cost, dan attractiveness of alternatives terhadap switching intention konsumen telepon genggam berbasis non-android = Analysis of the influence of customer satisfaction, switching cost, and attractiveness of alternatives towards switching intention on non-android mobile phone user

Analisis pengaruh antara quality perspective terhadap repurchase intention dengan mediasi price level dan customer satisfaction di Provider by.U = Analysis of the influence of quality perspective on repurchase intention with the mediation of price level and customer satisfaction in by.U Provider