Analisis kualitas pelayanan perizinan surat izin usaha perdagangan pada Kantor Pelayanan Umum dan Perizinan Kabupaten Solok Selatan = The analysis of sevice quality's trade effort license certificate at Licensing and Public Services Office South of Solok Region

Analisis peningkatan kinerja pelayanan jasa pada bengkel mobil dengan metode Servqual dan quality function deployment = Analysis of performance improvement services on car service station with service quality and quality function deployment

Analisis hubungan penerapan e-Government dengan kualitas pelayanan informasi perdagangan berjangka komoditi di Badan Pengawas Perdagangan Berjangka Komoditi = Analysis on the relation of e-Government application and the service quality of commodity futures trading information at the supervisory Council of Commodity Futures Trading

Persepsi masyarakat terhadap kualitas pelayanan perizinan SIUP dan IMB di Badan Penanaman Modal dan Pelayanan Perizinan Terpadu (BPMP2T) Kota Depok = Society perception about quality of SIUP and IMB licensing service at BPMP2T Depok city

Pengaruh kualitas pelayanan jasa restoran terhadap sikap utilitarian dan hedonis konsumen dalam membangun preferensi merek restoran : studi kasus Magnum Cafe Grand Indonesia = The effect of restaurant service quality to utilitarian and hedonic attitudes of consumers in building restaurant brand preference : case study Magnum Cafe Grand Indonesia