Pengaruh retail mix dan brand image terhadap customer loyalty dengan customer satisfaction sebagai mediating variable (studi kasus Lotte Mart Kelapa Gading) = The effect of retail mix and brand image toward customer loyalty with customer satisfaction as mediating variable (case study Lotte Mart Kelapa Gading)

Analisis pengaruh retail brand personality dan self-congruity terhadap store loyalty dengan gender sebagai variabel moderasi: studi kasus The Goods Dept = The effect of retail brand personality and self-congruity towards store loyalty with gender as moderating variable: case study The Goods Dept / Syarifa Nadira Putri

Pengaruh Customer Experience pada Digitalized Interactive Platforms (DIPs) Bidang Ritel terhadap Customer Loyalty: Studi pada Aplikasi “Alfagift” = The Influence of Customer Experience on Digitalized Interaction Platforms (DIPs) in Retail Field on Customer Loyalty: A Study on the "Alfagift" Application

Pengaruh aspek layanan terhadap loyalitas konsumen ritel (Studi pada pelanggan ritel minimarket di Kota Bandar Lampung) = Influence on the service aspect of retail customer loyalty : Study on retail minimarket customers in the city of Bandar Lampung

Dampak komodifikasi tontonan terhadap strategi desain ruang ritel. Studi kasus: the goods dept pacific place = The impact of commodification of spectacle towards retail space design strategy. Study case: the goods dept pacific place