M.A. Yunita Triwardani Winarto
LAP Lambert Academic Publishing, 2011
Buku Teks
Gordon, Adam, 1964-
American Management Association, 2008
eBooks
Rudd, Robert D.
Duxbury Press, 1974
Buku Teks
Burt, Angela
Stanley Thornes, 1995
Buku Referensi
Flesch, Rudolf
Harper & Brothers, 1958
Buku Teks SO