O`Guinn, Thomas C.
Advertising and integrated brand promotion
CT Cengage Learning, 2015
 Buku Teks
Best practices in customer service
edited by Ron Zemke and John A. Woods
American Management Association, 1998
 eBooks
Rifa Atuz Zulfa Widayati
Perbedaan pengaruh daya tarik iklan dengan pendekatan emosional & informasional (rasional) terhadap sikap pada merek serta minat beli. Studi kasus: pertamax pertamina = Differences influence of the advertising appeals with emotional and informational (rational) approach against attitude toward brand and purchase intention. Case study: pertamax pertamina
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Skripsi Membership
Sayoga
Penuntun membuat paper dan menyusun kliping: untuk murid Sekolah Lanjutan dan Mahasiswa / Prayoga
Alumni, 1985
 Buku Teks
Indonesian Journal of Critical and emergenct medicine
Division of Respiratory and Critical Care, 2016
 Majalah, Jurnal, Buletin