Remote library users-needs and expectations
Artikel Jurnal
Services to remote users: marketing the library's role
Artikel Jurnal
Giesecke, Joan
Practical strategies for library managers
[American Library association, American Library association], 2001
eBooks
Spiller, David
Providing materials for library users
Library Association Publishing, 2000
Buku Teks
Jordan, Peter
The academic library and its users
Gower, 1998
Buku Teks SO