Rangga Husnaprawira Rasjad
Analisis hubungan service quality perceived value, customer satisfaction, dan post-purchase intention pada layanan mobile value-added service (M-Vas) di Jabodetabek = Relationship analysis amongst service quality perceived value, customer satisfaction, and post purchase intention in mobile value-added service (M-Vas) in Jabodetabek
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Skripsi Membership
Danny Agus Triawan
Analisis performansi kualitas jaringan BSS GSM
Fakultas Teknik Universitas Indonesia, 2003
 UI - Tesis Membership
Dedy Afriyanto
Dampak sistem perizinan online terhadap kualitas pelayanan informasi dan investasi terpadu di Ditjen Mineral dan Batubara = Impact online licensing system on service quality in integrated information and investment service at directorate general of mineral and coal / Dedy Afriyanto
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tesis Membership
Retno Kusumastuti
Analisis kualitas layanan pendidikan dan pelatihan fungsional inspektur ketenagalistrikan dengan pendekatan servqual dan QFD (studi kasus: Pusdiklat Kebtke) = Analysis of education service quality and functional training of the inspector electricity with servqual and QFD approach (case study: Pusdiklat Kebtke) / Retno Kusumastuti
2015
 UI - Tesis Membership
Ayudhia Noviyanti
Analisis Kualitas Layanan Perusahaan Ritel Perkakas Merek Global Dan Merek Lokal. (Studi Pada Ace Hardware Indonesia Dan Mitra 10 Yang Lokasinya Berdekatan) = Analysis of Service quality on Global and Local Brand Tools Retailer (Study at Ace HArdware Indonesia and Mitra10, where located adjacent)
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2011
 UI - Tesis Open