Analisis Hubungan Kualitas Pelayanan dengan Tingkat Kepuasan dan Loyalitas Pasien JKN Berdasarkan Model Service Quality dan Net promoter score di RSU Sriwijaya Palembang = Analysis of Service Quality and Patient Satisfaction and Loyalty Based on the Service Quality Model and Net Promoter Score at Sriwijaya Hospital Palembang

Perancangan pemantauan pasien kardiologi secara jarak jauh dengan dukungan Internet of Things (IoT) = The cardiology remote patient monitoring design Using Internet of Things (IoT)

Gambaran manajemen pelayanan administrasi pasien rawat inap di Instalasi Administrasi Pasien Rumah Sakit Ketergantungan Obat Jakarta tahun 2011 = Description of inpatient administrative services management at Drugs Dependence Hospital Patient Administration Installation on 2011

Hubungan aksesibilitas rumah sakit, kepuasan layanan, switching cost, kualitas pelayanan dan sikap relatif pasien terhadap loyalitas pasien rawat jalan di RSU HGA Depok = The relationship of accessibility, satisfaction, switching costs, quality and patient relative attitudes to the consequences of outpatient service loyalty at HGA Hospital

Pengembangan Alur Pelayanan Rawat Jalan Berdasarkan Waktu Tunggu dan Kepuasan Pasien di RS X = Improvement of Outpatient Service Flow Based on Waiting Time and Patient Satisfaction at X Hospital