The manager's communication toolbox

Dasar-dasar total quality management

Bacaan terpilih tentang total quality management

Pengembangan desain produk air conditioner CS-YC9NKJ Panasonic dengan quality function deployment analytical hierarchy process = Product design development air conditioner CS-YC9NKJ Panasonic through quality function deployment and analytical hierarchy process

Analisis pengaruh physical service quality dan personnel service quality terhadap satisfaction dan commitment nasabah studi kasus bank bri unit pulo jahe = Influence of physical service quality and personnel service quality on satisfaction dan consumers commitment case study bank bri unit pulo jahe / Irnaldo Despar