Analisis customer relationship management (CRM) dalam upaya menjaga image setelah aktivitas rebranding studi kasus pada OLX Indonesia = Customer relationship management (CRM): analysis in maintaining image after rebranding activities case study in OLX Indonesia

The study of service innovation for kartu halo Telkomsel on customer loyalty = Studi inovasi servis kartu halo Telkomsel terhadap kesetiaan pelanggan

Analisis determinan customer experience dan implikasinya terhadap customer loyalty dan continue usage intention pada aplikasi mobile wallet di Indonesia = Analysis of customer experience determinants and their implications for customer loyalty and continue usage intention on mobile wallet applications in Indonesia

Analisis Pengaruh Customer Relationship Management Terhadap Competitive Advantage Melalui Customer Loyalty Sebagai Mediasi (Studi pada Shopee) = The Effect of Customer Relationship Management on Competitive Advantage Through Customer Loyalty as a Mediating Variable (Study on Shopee)

Penerapan Perekrutan Admin, SOP Admin, Dan Optimisasi Penggunaan Instagram Sebagai Salah Satu Upaya Akuisisi Pelanggan Pada UMKM Nurma Catering Pasca Pandemi = Implementation Of Admin Recruitment, Admin SOPs, And Optimizing The Use Of Instagram As One Of The Customer Acquisition Efforts At Nurma Catering SMEs After The Pandemic