Satriyo Utomo
Analisa kepuasan pelanggan terhadap kualitas pelayanan pada PT. X. dengan menggunakan metode Servqual = Customer satisfaction analysis to service quality of PT. X using Servqual method
Fakultas Teknik Universitas Indonesia, 2010
 UI - Skripsi Open
Romad Anjar Sukrawan
Perhitungan dan analisis cost of quality dengan menggunakan metode activity based costing pada industri manufaktur (studi kasus : pada PT. X) = Measuring and analyzing cost of quality under activity based costing in manufacturing industries (Case study in PT. X)
Fakultas Teknik Universitas Indonesia;, 2008
 UI - Skripsi Open
Hans Putradinata
Perhitungan dan analisis biaya kualitas (cost of quality) di PT X menggunakan metode activity based costing
Fakultas Teknik Universitas Indonesia, 2006
 UI - Skripsi Membership
Sitompul, Tigor Prima
Analisa kepuasan peserta terhadap kualitas pelayanan pelatihan dengan menggunakan metode servqual di PT. Isuzu Astra Motor Indonesia = Analysis of participants satisfaction with the quality of training services using servqual method in PT. Isuzu Astra Motor Indonesia
Fakultas Teknik Universitas Indonesia, 2010
 UI - Skripsi Open
Eka Pratiwi
Analisis penerapan sistem managemen biaya pada PT. Astra Daihatsu Motor dengan Framework Full Cycle Costing = Cost management system analysis at PT. Astra Daihatsu Motor with Full Cycle-Costing Framework
Program Pascasarjana Universitas Indonesia, 2012
 UI - Tesis Open