edited by Carol Jones, Elaine Barclay and Rob I. Mawby
Routledge, 2012
Buku Teks
Candela, Guido
[Springer, ], 2012
eBooks
Lindauer, John
Saunders , 1977
Buku Teks
Raftery, John
BSP Professional Books, 1991
Buku Teks
Calverley, John
American Express Bank , 1994
Buku Teks