Martin, Lawrence L.
Total quality management in human service organizations / Lawrence L. Martin
Sage Publications,Inc., 1993
 Buku Teks
Hasenfeld, Yeheskel
Human services as complex organizations
Sage, 2016
 Buku Teks
Herjuno Ndaru Kinasih
Faktor-faktor yang membentuk motivasi pekerja dalam organisasi pelayanan non-profit : Studi terhadap organisasi pelayanan X di Jakarta = Factors in shaping work motivation in non-profit human service organization : Study on organization X in Jakarta
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2011
 UI - Tesis Open
Neukrug, Edward S.
Theory, practice, and trends in human services : an introduction
Cengage Learning, 2017
 Buku Teks
Neukrug, Ed
Theory, practice, and trends in human services: an introduction
Thomson Learning, Inc., 2004
 Buku Teks