The Effects of communicating and Unconditional and Specific Service Guarantee on Indonesian and Dutch Consumers Perceived Value and Perceived Risk in the Hotel Industry = Efek dari mengkomunikasikan Jaminan Layanan Tanpa Syarat dan Jaminan Layanan Spesifik pada Konsumen Indonesia dan Belanda Terhadap Persepsi Nilai dan Persepsi Resiko di Industri Perhotelan

Globalization strategy in the hotel industry / Frank M. Go and Ray Pine

Analisis prosedur pengawasan front office department pada hotel X dengan menggunakan object modelling

Implementasi kebijakan pengendalian pembangunan hotel di Kota Yogyakarta = Implementation of hotel's construction control policy in Yogyakarta City

Quality analysis of implementing electronic customer relationship management in hotel industry