How To Measure ........
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Carter, Neil
How organizations measure success : the use of performance indicators in government / Neil Carter, Rudolf Klein, Patricia Day
Routledge, 1995
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Horton, William
Evaluating e-learning: here in how you can: predict success, measure value, prove worth
ASTD Press, 2001
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Morris, Lynn Lyons
How to measure achievement
Sage, 1985
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Henerson, Marlene E.
How to measure attitudes
Sage, 1986
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