Berko, Roy M
Communicating
Houghton Miffiln, 2001
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Ways of communicating: the Darwin College lectures
edited by D.H. Mellor
Cambridge University Press, 1990
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Phillips, Gerald M.
Communicating in Organizations
Macmillan, 1982
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Walton, Donald
Are you communicating?: you can't manage without it
McGraw-Hill , 1989
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Hanna, Michael S., 1939-
Communicating in business and professional settings
McGraw-Hill, 1991
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